Shipping
We ship Internationally to select countries and provide complimentary standard shipping for all US orders of $200.
Please allow a couple d business days for our warehouse to process your shipment (excludes weekends and holidays). A tracking number will be sent to you once your order leaves our warehouse. The Line by K is not responsible for any delays due to carrier constraints.
Shipping Rates & Times
FedEx Ground®: $10 flat-rate delivered within 4-7 business days
FedEx Express Saver® : $14 flat-rate delivered by the end of the 3rd business day from the day it was shipped
FedEx 2Day® : $17 flat-rate delivered by the end of the 2nd business day from the day it was shipped
International (DHL Express): $35 flat-rate arrives within 5-7 business days
| Method | Cost | Expected Arrival |
|
Complimentary Fedex Ground® shipping on orders over $200 |
Free | 4-7 Business Days (continental U.S.) |
|
Fedex Ground® |
$10 | 4-7 Business Days (continental U.S.) |
| FedEx Express Saver® | $14 |
3 Business Days (continental U.S.) Orders must be placed by 12pm PST Monday-Friday. Orders placed on weekends will be dispatched within the next two business day. Orders must be placed by 12 pm PST on Tuesday to arrive by Friday. |
| FedEx 2Day® | $17 |
2 Business Days (continental U.S.) Orders must be placed by 12pm PST Monday-Friday. Orders placed on weekends will be dispatched within the next two business day. Orders must be placed by 12 pm PST on Wednesday to arrive by Friday. |
| International Shipping | $35 |
Within 5-7 Business Days
|
International
All customs and duty fees are the customer's responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, unclaimed or refused packages and/or failure to pay duty fees upon delivery.
If the customer refuses or does not claim the package, The Line By K will contact the customer via email on file to issue store credit in the form of an e-gift card minus the original shipping charges.
The Line by K is unable to return packages if the following reasons occur:
Refused package
Unclaimed package
Failure to pay duty fees
Any questions concerning our policy on refused or unclaimed packages should be sent to what@thelinebyk.com prior to purchasing.
MISSING, LOST OR STOLEN PACKAGES
Shipments that have arrived at a processing facility (USPS or DHL) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of USPS or DHL Express. The Line By K will not be obligated to handle such issues. For more information please contact what@thelinebyk.com
