Shipping

**Due to the holiday season, we are experiencing delays in our shipping and delivery timelines. Please allow 1-2 business days for processing and handling.

We ship Internationally to select countries and provide complimentary standard shipping for all US orders of $100

Please allow a few business days for our warehouse to process your shipment (excludes weekends and holidays). A tracking number will be sent to you once your order leaves our warehouse. The Line by K is not responsible for any delays due to carrier constraints.

Shipping Rates & Times

FedEx Express Saver: $10 flat-rate delivered on the 3rd business day from the day it was shipped

FedEx 2Day® : $10 flat-rate delivered on the 2nd business day from the day it was shipped

International (DHL Express): $35 flat-rate arrives within 5 business days

Method	Cost	Expected Arrival
Complimentary Standard shipping on orders over $100	Free	2-3 Business Days (continental U.S.)
Standard Shipping	$10	2-3 Business Days (continental U.S.)
International Shipping	$35	Within 5 Business Days

 

 

International

All customs and duty fees are the customer's responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, unclaimed or refused packages and/or failure to pay duty fees upon delivery.

If the customer refuses or does not claim the package, The Line By K will contact the customer via email on file to issue store credit in the form of an e-gift card minus the original shipping charges.

The Line by K is unable to return packages if the following reasons occur:

Refused package
Unclaimed package
Failure to pay duty fees

Any questions concerning our policy on refused or unclaimed packages should be sent to what@thelinebyk.com prior to purchasing. 

MISSING, LOST OR STOLEN PACKAGES

Shipments that have arrived at a processing facility (USPS or DHL) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of USPS or DHL Express. The Line By K will not be obligated to handle such issues. For more information please contact what@thelinebyk.com 

*Updated May 16th, 2019*

COVID-19 updates made in May 2020